Privacy Policy

1. Who We Are

MAKRR India Private Limited (CIN: U62099HR2025PTC138472)
Sector 46, Gurugram, Haryana, India
contact@makrr.in

For privacy questions or to exercise your rights, contact our Grievance Officer at contact@makrr.in.

2. Scope

This policy applies when you visit makrr.in or any sub-domain (the “Site”) and when you contact us through the Site, by email, or by booking a call.

Our product runs on your infrastructure. MAKRR’s computer-vision platform is deployed on-premise, at your edge, on your own hardware. Your footage and operational data stay inside your network and are not transmitted to MAKRR through this Site. This policy therefore covers website enquiries, not customer footage.

3. Information We Collect

Enquiry details. When you use our contact form or email us, we receive the information you provide: your name, email address, company (optional), and your message. We use this only to read and respond to your enquiry and to follow up about a possible engagement. Legal basis: your consent and steps taken at your request prior to a contract / our legitimate interest in responding to you.

Scheduling. If you book a call, you do so through Calendly. The details you enter there are collected by Calendly under its own privacy policy; we receive the resulting booking.

Hosting logs. The Site is hosted on GitHub Pages. Like any web host, GitHub may process standard request logs (including IP address) to deliver the Site and protect it from abuse. We do not control, combine, or use these logs for profiling.

What we do not collect. We do not operate accounts, passwords, or payments on this Site; we run no analytics, advertising, or behavioural tracking; and we do not collect your operational footage.

4. Cookies & Tracking

This Site sets no cookies and uses no analytics, advertising, fingerprinting, or other tracking technologies. Fonts are self-hosted, so no third-party font network is contacted. Because we use no non-essential cookies, no consent banner is required. Full detail is in our Cookie Policy.

5. How We Share Information

We do not sell, rent, or trade personal data. We rely on a small number of service providers (processors) strictly to operate the Site:

• Web3Forms — delivers your contact-form submission to our inbox.
• Calendly — scheduling, only if you choose to book a call.
• GitHub Pages — website hosting and delivery.

We may also disclose information where required by law or to protect our legal rights.

6. International Transfers

Some of the providers above may process data outside India. Where that happens, we rely on the safeguards offered under their data-processing terms (for example, Standard Contractual Clauses). Your on-premise footage is never transferred, as it does not leave your network.

7. Retention

We keep enquiry correspondence only for as long as needed to handle your enquiry and any resulting business relationship, and then delete it. You can ask us to delete your enquiry at any time.

8. Security

The Site is served over HTTPS (TLS). We practise data minimisation — we collect only what you send us and store no sensitive personal data on this Site. Enquiries are handled by named members of our team.

9. Your Rights

• India (DPDP Act, 2023): access a summary of your data, correct or complete it, request erasure, nominate another person, and seek redress through our Grievance Officer.
• EEA / UK (GDPR): access, rectify, erase, restrict, port, object, and withdraw consent; you may lodge a complaint with your Data Protection Authority.
• California (CCPA/CPRA): know, delete, and correct your information, and opt out of any sale or sharing — note that MAKRR does not sell or share personal information.
• Comparable rights under other applicable laws are honoured on request.

To exercise any right, email contact@makrr.in. We will respond within the timelines required by applicable law.

10. Children

The Site is intended for businesses and is not directed to children. We do not knowingly collect personal data from children; if you believe we have, contact us for removal.

11. Changes

We may update this policy from time to time. The current version, with its “last updated” date, is always posted on this page.

12. Contact

MAKRR India Private Limited · Grievance Officer
contact@makrr.in
Sector 46, Gurugram, Haryana, India